Privacy Policy

This Privacy Policy explains how Minilume ("we", "us", "our") collects, uses, and protects the personal data of customers and visitors to minilume.com. We are committed to handling your information with care and in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data we collect

When you place an order or contact us, we may collect your name, email address, delivery address, phone number, and payment information. Payment data is processed securely by our payment provider and is never stored by us directly. We may also collect technical data such as your IP address, browser type, and browsing behaviour on our site through cookies and analytics tools.

How we use your data

We use your personal data to process and fulfil your orders, communicate with you about your purchases, improve our website and services, and, where you have given consent, to send you marketing communications. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Legal basis for processing

We process your data on the basis of contract performance (to fulfil your order), legitimate interests (to improve our services), and consent (for marketing communications). You may withdraw your consent at any time by contacting us or unsubscribing from our emails.

Data retention

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, and reporting requirements. Order records are typically retained for six years in line with UK tax obligations.

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing, request restriction of processing, and to data portability. To exercise any of these rights, please contact us at contact@minilume.com.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. You can manage cookie preferences through your browser settings at any time.

Third-party services

We use trusted third-party services including Shopify (e-commerce platform) and payment processors to operate our store. These providers process data on our behalf and are bound by their own data protection obligations.